Policies
Cancellations
Late Arrivals
Sick? Stay at Home!
Please note that 48 hours is required to cancel or reschedule an existing appointment.
Failure to give proper notice will result in being charged 50% of the services booked for the appointment, no exceptions.
No shows will be charged in full.
One late appointment means multiple late appointments. I can't run behind and make the next person late!
If you are late, I will do my absolute best to offer the service, but in the event that I am only able to complete part of the service, you will still be charged in full for the services you booked.
If I am not able to start the service due to lack of time you will be charged in full for the missed appointment.
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If you are sick, you MUST reschedule your appointment. I am all fun and games until it comes to illness — this is where I get crazy serious. Don’t even think about coming to LuLu’s Waxing Studio if you are not 100% well. This includes coming down with something or getting over something. Additionally, please do not come with active allergies.
If I get sick, I can’t work.
Have you ever tried to rebook a week’s worth of cranky clients when you aren’t feeling well? Walk a mile in my cute shoes! So, repeat after me: “I will not come to LuLu’s sick or with active allergies.”
48 hours notice is not required to cancel your appointment
when you are sick.
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If your children are sick, you will not be charged for cancelling. Sick kids need their mom.
